Shipping policy

 

1.ORDER PROCESSING:

Orders are typically processed within 24 hours and orders will be dispatched within 2-3  working days from the date of receiving your order confirmation email.

2.SHIPPING RATE:

We appreciate our prepaid customers and offer a privilege:

FREE shipping on all prepaid orders.

The cash on delivery rates will be provided at checkout.

3.DELIVERY TIMES:

Estimated delivery times vary based on your location and the selected shipping method. The usual   shipping time for metro cities is 2-3 working days, tier 1 cities is 4-6 working days. However, times  it may take longer as we use third-party delivery services

4.ORDER TRACKING:

  Once your order is shipped, you will receive a shipping confirmation email and a confirmation on a registered WhatsApp number that includes a tracking number. You can use this tracking number to monitor the status and location of your order.

5.ADDRESS ACCURACY:

  Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.

6.DELAY:

While we do our best to ensure timely delivery, we cannot guarantee delivery dates. Delays may occur due to unforeseen circumstances, such as weather, customs, or carrier issues.

7.LOST PACKAGES:

PLEASE NOTE THAT ONCE PROOF OF DELIVERY IS ATTACHED TO A TRACKING NUMBER, EVOCE IS NOT RESPONSIBLE FOR LOST, DAMAGED, OR STOLEN ITEMS. ALL RISKS ARE ASSUMED BY THE COURIER.

8.CUSTOMER SERVICE HOURS:

   MONDAY – SATURDAY | 11:00 AM – 7:00 PM IST | +91 9311233251